CORONAVIRUS UPDATES & PRECAUTIONS
Updated As Of 4/27/20
As the concern for the Coronavirus (COVID-19) has spread into the United States, we would like to email you all to address concerns that have already arose on how this potential pandemic may affect your upcoming wedding. Please understand that this is something we have never dealt with before and never imagined we would see in our lifetime. We are meeting with other wedding vendors to discuss the best plan of action for our clients. We hope we will help clarify and alleviate some of your concerns and outline the steps that Shimmer and Spice is taking to ensure our client and staff safety during this time. The situation is quickly evolving and our policy is subject to change at any time so we can follow government guidelines.
Personal care service based business's are not permitted to re-open until we are in the green stage.
At this point, PA is in the red stage until June 4th
UPCOMING TRIALS
Starting now until June 15th Shimmer and Spice will be postponing any currently scheduled trials. After this point we will reassess where we are. We are currently in the red phase until June 4th. Our industry is to slowly start working again one we reach the green phase.
If your trial needs to be rescheduled, please check in monthly until we are able to reschedule your new date
Date Postponement
We will continue to monitor and follow guidelines provided by the CDC.gov.
Our lead artists received a raise for 2020/2021 weddings. We have this pricing on our website since January 2020 and most of you already have their new pricing on your contract. There are a few of you booked before this went into effect and have their old pricing. If you are changing your date 2021 you will be following the current pricing. Please see our pricing section of this website.
In short...
2021 - For clients choosing to reschedule their wedding to a 2021 date, a retainer fee will be applied, as follows:
2020 - For clients that reschedule their wedding to a different 2020 date, no additional retainer fee will be applied.
Adjusted Contracts
Once a client has chosen to officially postpone their wedding date:
Postponement Impact
Every year we anticipate booking a certain number of weddings that allow us to cover our annual expenses- this includes being able to provide a salary for our artist’s, purchase products, cover the cost of our studio space and in turn to produce your weddings. Because our business finances are based on a yearly planning cycle, the impact of moving a wedding from 2020 into 2021 on our business is two fold:
SANITARY ACTIONS
In light of the current situation, we are taking extra measures.
US:
Each of our artists will be mandated to fully wash their hands before services and in between each client, as well as completely sterilize their kits before each booking & between each client (a few extra steps are involved above our usual sanitizing of brushes and other tools). That being said, we will be adding an extra 60mins to each wedding timeline to give them time to do so. We are currently looking into all our options but at this time we are planning to have all our artists wear face shields, gloves and masks.
YOU:
Please have communication with your wedding party. We advise that you please have any members of your wedding party let you know if they or anyone they have come in contact with is sick (with anything) or if they have traveled to the wedding. They should plan to do their own makeup for this event as we cannot take any chances. Many of our artists live with parents who are elderly and we are trusting our clients as you are trusting us. In the event that a bridesmaid is not moving forward with makeup services on the event date, we are willing to credit their service 50%. If any of our stylists are presenting any kind of illness, or have been around anyone that is ill, they will NOT be working your wedding. We will do our best to fill the spot with another stylist of our choice.
We require a separate room in your hotel, room in your home, or venue for beauty services. We prefer to work outside whenever possible. Tiny rooms full of people are not suitable in this current climate. We ask that only the person in the designated time slot receiving services be in the room with the stylist at that time. A few extra minutes will be required in between each client to ensure we keep our workspace as clean as possible and sanitize our tools and hands prior to our next client. We ask that each client thoroughly wash their hands with soap and water before sitting down in our chairs. Our artists reserve the right to deny providing any individual service if they feel it unsafe.
Updated As Of 4/27/20
As the concern for the Coronavirus (COVID-19) has spread into the United States, we would like to email you all to address concerns that have already arose on how this potential pandemic may affect your upcoming wedding. Please understand that this is something we have never dealt with before and never imagined we would see in our lifetime. We are meeting with other wedding vendors to discuss the best plan of action for our clients. We hope we will help clarify and alleviate some of your concerns and outline the steps that Shimmer and Spice is taking to ensure our client and staff safety during this time. The situation is quickly evolving and our policy is subject to change at any time so we can follow government guidelines.
Personal care service based business's are not permitted to re-open until we are in the green stage.
At this point, PA is in the red stage until June 4th
UPCOMING TRIALS
Starting now until June 15th Shimmer and Spice will be postponing any currently scheduled trials. After this point we will reassess where we are. We are currently in the red phase until June 4th. Our industry is to slowly start working again one we reach the green phase.
If your trial needs to be rescheduled, please check in monthly until we are able to reschedule your new date
Date Postponement
We will continue to monitor and follow guidelines provided by the CDC.gov.
Our lead artists received a raise for 2020/2021 weddings. We have this pricing on our website since January 2020 and most of you already have their new pricing on your contract. There are a few of you booked before this went into effect and have their old pricing. If you are changing your date 2021 you will be following the current pricing. Please see our pricing section of this website.
In short...
2021 - For clients choosing to reschedule their wedding to a 2021 date, a retainer fee will be applied, as follows:
- Peak month (April- October) with a combined peak day (Friday or Saturday) - $250
- Peak month with a non-peak day (Sunday) $200
- Non-peak month (November through April) there is no fee
2020 - For clients that reschedule their wedding to a different 2020 date, no additional retainer fee will be applied.
Adjusted Contracts
Once a client has chosen to officially postpone their wedding date:
- An updated contract will be sent through our planning system Honeybook. This contract will have a new service fee named “Nonrefundable Postponement Fee” added to it.
- You may have a date change on a payment. We understand that you may have been impacted financially as well. If you are unable to make a payment by that payment date, please reach out and we will work with you
- In order to move forward with Shimmer and Spice on your new wedding date, the update to this contract has to be accepted.
Postponement Impact
Every year we anticipate booking a certain number of weddings that allow us to cover our annual expenses- this includes being able to provide a salary for our artist’s, purchase products, cover the cost of our studio space and in turn to produce your weddings. Because our business finances are based on a yearly planning cycle, the impact of moving a wedding from 2020 into 2021 on our business is two fold:
- Our business sees a delay in the 2020 revenue, which results in our inability to cover our standard business expenses (i.e. insurance, taxes, and payroll).
- Most importantly, weddings that are moved to a date in the 2021 calendar year take away the opportunity for us to earn new 2021 revenue, essentially blocking us from taking on a newly contracted client for that date.
SANITARY ACTIONS
In light of the current situation, we are taking extra measures.
US:
Each of our artists will be mandated to fully wash their hands before services and in between each client, as well as completely sterilize their kits before each booking & between each client (a few extra steps are involved above our usual sanitizing of brushes and other tools). That being said, we will be adding an extra 60mins to each wedding timeline to give them time to do so. We are currently looking into all our options but at this time we are planning to have all our artists wear face shields, gloves and masks.
YOU:
Please have communication with your wedding party. We advise that you please have any members of your wedding party let you know if they or anyone they have come in contact with is sick (with anything) or if they have traveled to the wedding. They should plan to do their own makeup for this event as we cannot take any chances. Many of our artists live with parents who are elderly and we are trusting our clients as you are trusting us. In the event that a bridesmaid is not moving forward with makeup services on the event date, we are willing to credit their service 50%. If any of our stylists are presenting any kind of illness, or have been around anyone that is ill, they will NOT be working your wedding. We will do our best to fill the spot with another stylist of our choice.
We require a separate room in your hotel, room in your home, or venue for beauty services. We prefer to work outside whenever possible. Tiny rooms full of people are not suitable in this current climate. We ask that only the person in the designated time slot receiving services be in the room with the stylist at that time. A few extra minutes will be required in between each client to ensure we keep our workspace as clean as possible and sanitize our tools and hands prior to our next client. We ask that each client thoroughly wash their hands with soap and water before sitting down in our chairs. Our artists reserve the right to deny providing any individual service if they feel it unsafe.