COVID-19 UPDATES & POLICIES Updated As Of 5/7/21
As we continue to monitor the ongoing spread and subsequent impacts of COVID-19 in the United States, we would like to address current concerns on how this potential pandemic may affect your upcoming wedding. Please bear with us as the situation is always evolving and our policy is subject to change at any time. We hope that the outline of policies below will alleviate as many concerns and questions as possible.
Date Postponement
We will continue to monitor and follow guidelines provided by the CDC.gov and will be taking postponements on a case-by-case basis.
If you have to postpone and we are available for your new date:
Staffing: We will try our very best to keep you with the artist that you originally booked, but it’s possible they will already be booked for your new date. If that happens, we will provide you with all of the other options (spoiler: they’re all really good!)
Should you choose to work with an associate artist in place of a lead artist, there will not be an additional fee.
More on retainer fees*:
For clients choosing to reschedule their wedding to a the following year, a retainer fee will be applied as follows:
Adjusted Contracts
Once a client has chosen to officially postpone their wedding date:
SANITARY ACTIONS
Health is not something we take lightly. In accordance with CDC and PA State Cosmetology Board guidelines, we are taking additional safety and sanitation measures above what we have always had in place.
Shimmer and Spice Artists will be required to:
Expectations of our clients
Our artists reserve the right to deny any individual service if they deem these policies have not been followed or that they are otherwise unsafe.
As we continue to monitor the ongoing spread and subsequent impacts of COVID-19 in the United States, we would like to address current concerns on how this potential pandemic may affect your upcoming wedding. Please bear with us as the situation is always evolving and our policy is subject to change at any time. We hope that the outline of policies below will alleviate as many concerns and questions as possible.
Date Postponement
We will continue to monitor and follow guidelines provided by the CDC.gov and will be taking postponements on a case-by-case basis.
If you have to postpone and we are available for your new date:
Staffing: We will try our very best to keep you with the artist that you originally booked, but it’s possible they will already be booked for your new date. If that happens, we will provide you with all of the other options (spoiler: they’re all really good!)
Should you choose to work with an associate artist in place of a lead artist, there will not be an additional fee.
More on retainer fees*:
For clients choosing to reschedule their wedding to a the following year, a retainer fee will be applied as follows:
- Peak season (April- October) with a combined peak day (Friday or Saturday) - $250
- Peak season with a non-peak day (Sunday) $200
- Slow season (November through March) no fee
Adjusted Contracts
Once a client has chosen to officially postpone their wedding date:
- An updated contract will be sent through our planning interface, Honeybook.
- Any payments you had currently made will be transferred over to this contract
- The updated contract will have a new service fee named “Nonrefundable Postponement Fee” added to the balance
- In order to move forward and confirm your new wedding date with us, know that the update to this contract has to be “accepted” in Honeybook
SANITARY ACTIONS
Health is not something we take lightly. In accordance with CDC and PA State Cosmetology Board guidelines, we are taking additional safety and sanitation measures above what we have always had in place.
Shimmer and Spice Artists will be required to:
- Wear face masks at all times while working with clients
- Wash their hands before services and in between each client
- Completely sterilize their kits before each booking & between each client (a few extra steps are involved in this above our usual sanitizing of brushes and other tools)
- Take out disposable products (mascara wands, sponges) for each client and dispose of those which were unused
- If you see that your artist is throwing away clean disposables, you may feel free to request that they give them to you instead if you will get use out of them. Otherwise, to maintain sanitation, they will need to discard them
- Scrape all liquid products onto paper towels or palettes so that brushes do not come into contact with makeup directly at any time
Expectations of our clients
- For safety purposes, we will now require a separate room in your hotel, home, or venue for beauty services. Whenever appropriate and feasible (weather permitting) we do prefer to work outdoors to minimize risk and maximize lighting. Though we’ve spent years crammed into small rooms and done so joyfully, it’s simply not safe at the moment
- We ask that only the person receiving services be in the room with the stylist at their assigned time
- Please share this link and information with your wedding party and other guests before services so they are aware and can adjust accordingly. We request that you please have any members of your party let you know if they or anyone they have come in contact with is sick (with anything at all). Many of our artists live with elderly or otherwise immunocompromised individuals and we are moving forward from a position of trusting our clients to keep us safe the same way that we are taking measures to protect you all.
- We ask that each client thoroughly wash their hands with soap and water before sitting down in our chairs
- We will conduct temperature checks and any client with a thermometer reading greater than 100.4 will be unable to receive makeup services. We will cancel services and credit the service by 50%
- All clients are required to wear a mask while in the room with us and during most of the service until we reach that portion of the face where we will need it removed for a few minutes.
- Please feel free to let us know if you are uncomfortable at any point of your service
Our artists reserve the right to deny any individual service if they deem these policies have not been followed or that they are otherwise unsafe.
